Members' guide · Getting started

Finding a community near you

From the global community, find a community near you and ask to join it, be told when one starts near you, or start one yourself.

Why a local community

The global community is where people from everywhere meet. A local community is where neighbours trade: it has its own Beans, trades and Commons. The global community has no Beans, so there a post says what the person would like in return in its description: free, a swap, or ask them.

Communities near you

On the global community, the Find your community card on Home shows the communities nearest you. For your first 30 days it stays at the top of Home and cannot be hidden; after that you can hide it like any other card. In the web app, each community on the card is a link to its own page, and Share my area helps if it does not know where you are. The steps below are for the phone app.

A community that hasn't published its address is listed, but it can't be asked from here yet.

Asking to join

Your request goes straight to that community, with your name, your words and your picture. Only its members see it. Any member there can let you in: they tap Invite, and an invite is made that only your account can use.

While you wait, the community's card says You asked to join. No answer yet. Communities usually answer within a few days. You can have one request open with each community, and each community takes only a few requests a day from one internet connection.

If nobody answers within 30 days, the card says No answer came. You can ask again.

If a community can't take your request, the card shows its own words, for example that too many requests came from your network today, or that it isn't taking requests to join right now.

When they say yes

The card says A member invited you. Tap Join with the community's name.

You stay a member of the global community, and can switch between them: see "More than one community".

Nothing near you

If you are a member of a local community

People can ask to join your community from the global community. Tap Talk, then People, then Invites: requests are listed under Wants to join, with their name, their words and where they came from.

Any member can answer: your trust badge does not matter. A community's admins can turn requests to join off.

The same guide is in the BeanPool app, and works there without a connection: open Settings, then "Help & how it works" under BeanPool. Every other rule, guide and manual is in the Help Centre. Guide version 112.