Blocking someone

Hide someone's posts and messages from you, and undo it later.

Blocking

On their profile: tap Block, or Block and their name lower down.
On one of their posts (phone app): tap Block User. A post in the web app has no block button.
From a chat: tap their name at the top to open their profile (an enterprise's page for an enterprise), on the phone and the web, then Block. In the web app, a chat with one person also has Block at the top.

In the phone app, confirm with Block User (Block on an enterprise's page). In the web app, your browser asks you to confirm: tap OK.

What it does

Their posts in the Market are hidden from you.
They disappear from your chats and from the People list, and you cannot message each other. In the phone app, someone you had added still shows on your Friends tab: see "What it does not do" below. The web app hides them from every list.
Their Pulse posts still show. On the phone, their pins on the Map still show too. The web app's Map hides them.
On your Ledger, Beans from them show "Beans from a member you blocked" instead of any note they sent.
A report goes to your community's moderators, who can look into it.

What your community does about it

Your community keeps your blocks for you, from the phone app and from the web app. A block made in the phone app reaches your community as soon as the phone is connected. Without a connection, the phone blocks them at once and tells your community when it is back online.

If you belong to more than one community on the phone, your blocks reach each one when you next use it on that phone. A community you are only looking around as a guest gets none of them. If you join it, they reach it then.

If your community's server is too old to keep blocks, a block made in the phone app stays on that phone. The phone tries again each day, until the server is updated.

Their direct messages never reach you. Your community does not deliver them to you, on any phone or computer, and you get no notification and no unread count for them.
If they start a new chat with you, it does not appear in your chats.
If you unblock them, nothing they sent while blocked arrives. Only messages they send after that reach you.
If they react to one of your messages, or change one of their old messages, you do not see it.
You get no notification when they write in a group chat, even when they mention you with @.
If they invite you to a group, the invitation still shows in Needs you and in Commons, with no notification. You can say no to it.
If they ask for a deal on one of your listings, the request waits in your deals with no notification. If you leave it, it ends after 7 days, also with no notification.
If they accept one of your Offers straight away, you get no notification, and none if they then cancel that deal. The deal still shows in your deals, and its messages in your chat with them, as with anyone. Their Beans are held and given back as usual.
They cannot make a listing addressed only to you.
You can't add them. If they add you, you aren't told. If they had added you, the "added you" line on your People tab goes. Your friends no longer see you as a connection in common on the profile of the person you blocked.
If they send you Beans with a note, the Beans arrive in full and the note does not. You see "Beans from a member you blocked" instead, and you still do after you unblock them.

What it does not do

They are not told. To them, their messages look sent, and so do the notes with their Beans.
It does not end the friendship: if you had added them, they are still your friend, and if your contact is set to Friends they still see it. To end that too, open Manage Blocked Users (on the web, Manage Blocked Members; see "Unblocking" below) and tap Also remove from friends under their name. It is there only for someone you added. They stay blocked. They can notice a removal.
Group chats, event chats and project and enterprise chats are shared: everyone in them sees the same messages. Their messages there still show, to you as to everyone else.
A deal you already have with them goes on as before, with its notices and notifications.
If you have traded with them before, they can still send you Beans. Every Bean arrives, with no notification.
Notices from your community still come, even when they started them. For example, you are told when someone opens a vote to replace you as a group's lead convenor, and you get messages from the people who run your community.
They can still see your posts.
The phone app also keeps your blocks on the phone, for your account only, so they work without a connection. Another account on this phone does not get your blocks.
In the phone app, if you sign out, or replace this phone's account with another one, your blocks stay on the phone. Come back with the same account and they are still there.
In the phone app, if you reinstall the app or use another phone, your community still keeps your blocks, so their messages still don't reach you. The phone app does not get your list back: block them again there to hide their posts.
In the web app, your community keeps your blocks with your account. Sign in on any browser and they come back. Signing out leaves nothing about them on that computer. See "Using BeanPool in a web browser".
The people who run your community's server can see whom you blocked, in either app, as they can see reports.
A block made in the phone app shows in the web app too. A block made in the web app does not show in the phone app, but your community keeps it, so their messages don't reach you on either.
If you unblock someone in the web app whom you blocked in the phone app, unblock them in the phone app too. The phone keeps its own list, and still hides them.

Unblocking

Open Settings. Under Legal & Privacy, tap Manage Blocked Users.
Tap Unblock next to a name, or Unblock All.
In the phone app you can also unblock someone from their profile. Under their name it says "You blocked" and their name. Tap Unblock there.

In the phone app, blocking and unblocking work without a connection. The phone tells your community when it is back online. If you tap Unblock All after blocking a lot of people, the phone tells your community about them a few at a time, so it can take some minutes.

In the web app, blocking and unblocking need a connection to your community. Without one, the app says so and nothing changes. Try again when you are back online.