Members' guide · Settings and safety

Leaving or deleting your account

Sign out of this phone, or delete your account for good, and what happens to your beans.

Two choices

Open Settings and tap Account Deletion & Sign Out, at the bottom. You can:

• Remove from This Device Only: sign this phone out. Your account stays in your community. You can come back with your 12 words.
• Permanently Delete Account: delete your account in this community for good.

Going away for a while? Holiday Mode may be what you want. See "Going away".

Signing out of this phone

• Tap Sign Out (Device Only).
• Type WIPE and tap Confirm Sign Out.
• Pass your phone's lock screen check, then tap Sign Out to confirm.

Your account and every community you saved are removed from this phone. A few settings stay, such as your block list. Without your 12 words you cannot get back in. Check you have them first.

Deleting your account

• Tap Permanently Delete Account.
• Type DELETE or your name and tap Permanently Purge Account.
• Pass your phone's lock screen check, then tap Permanently Purge to confirm.

This cannot be undone, even with your 12 words.

• You cannot delete while you have a deal under way. Finish or cancel it first.
• If you hold beans, they go to the Commons.
• If you are below zero, the Commons covers the debt.
• Your profile becomes "Deleted Member", and your posts come down.
• It deletes your account only in the community you are using. Your accounts in other communities stay.

If you run your community's server and you are its only owner, you cannot delete your account until there is another owner.

Related

• Getting your account backRestore your account on a new phone, and protect it with a sign-in account.
• More than one communityBelong to several communities with one account, and switch between them.
• Going awayHoliday Mode hides your Offers and pauses new requests while you are away.
• Your 12 wordsThe 12 words are the key to your account. Why they matter, where to find them, and how to keep them safe.

The same guide is in the BeanPool app, and works there without a connection: open Settings, then "Help & how it works" under BeanPool. Guide version 6.