Members' guide · Settings and safety

Your 12 words and the server's keys (owners)

For a community's owners. Checking your 12 words, taking over or restoring the server with your phone, and the check your phone makes by itself.

Who this is for

Only a community's owners. If you are not an owner, you won't see any of this.

Why owners are asked

Your community's server keeps a locked copy of its keys, for moving the community to another server if its own is lost, and its backups are locked too. They are locked to the owners' accounts: any one owner can open them with their phone (see Taking over or restoring with your phone, below). If you lose your phone, your 12 words bring your account back, and with it your key to the server's lock and its backups. That matters most on the day the server itself is gone.

So the app asks each owner, now and then, to check they still have the right 12 words. You can say Later. Nothing is ever blocked, and you can keep doing everything an owner does.

When the app asks

It shows a card at the top of the Market (in the web app, at the top of every screen but the Map): Check now or Later. Later puts the card away until the next time it is due. You can check any time from Settings: under Community keys, tap Check your 12 words (in the web app, Check now).

How to check

If they are right, the app says These are the right words. If not: These aren't the words for this account. It doesn't say which word is wrong, so check the paper and type them all again.

On a phone with no copy of your 12 words (one restored with a sign-in account), right words also bring Save them on this phone. Tap it and View Recovery Phrase shows them from then on. It is the same check and the same save as Add your 12 words to this phone (see "Your 12 words").

Can't find them? If this phone still has them, Settings, then View Recovery Phrase, shows them. Write them down again, then check. On a phone with no copy, the app says so: when you find them, check them here, then save them.

What is sent, and what is not

Taking over or restoring with your phone

If your community's server is lost, whoever runs its standby server (or a new server restoring a backup) can ask an owner to open the locked keys. Any one owner is enough. You need the newest version of the BeanPool app. The web app works too if it still opens, but it lives at your community's own address, which may be down with the server: the phone app is the one to count on.

The app refuses, and says why, if the lock belongs to another community, if it is not locked to you, if the server's code has run out (it lasts 10 minutes and works once), or if the keys were not locked by your community's own server.

Your phone checks the lock by itself

Each time your community's lock changes (an owner is added or removed, a new recovery code is made), your app checks, quietly, that it could still open its part. It opens it, throws the key away at once, and tells the server whether it worked. Nothing is asked of you.

Owners and admins see it in the server's Settings, next to your 12 words date: their phone opened the current lock, with the date, or that it last opened an older one. If it says your phone could NOT open the lock, check your 12 words, and ask another owner to look at the server's Settings.

The same guide is in the BeanPool app, and works there without a connection: open Settings, then "Help & how it works" under BeanPool. Every other rule, guide and manual is in the Help Centre. Guide version 112.