Members' guide · Getting started

Your profile

Your name, photo, a few words about you, and who can see your contact details.

Change your name, photo or bio

In the web app, tap Edit Profile, change the photo with Camera, Gallery, or one of the ready-made pictures, and tap Save Profile Changes. With a photo, drag it and zoom it (with the slider, − and +, or two fingers) until the part you want is in the circle, then tap Done. With a keyboard, the arrow keys move it and + and − zoom.

On the phone, your card shows your name in the active community, such as "Your name in Sydney". Pull down to refresh your profile from the community if your name was changed on another device.

You can also tap Re-run Setup in Settings. It walks you through your name and photo again, roughly where you are (on the global community, in the phone app), and the short tour of how BeanPool works. In a web browser, set your area in Settings, under Your area.

Before you post

In a community with Beans you need a name and a photo before you can post or accept a trade. Where there are no Beans, as on the global community, a name is enough. If something is missing, the app says Finish your profile first. Tap Set up profile to add it.

Contact details

Under Contact details you can add a phone number, an email or a WhatsApp number, up to 200 characters. You do not have to.

Once you add one, choose Who can see this?:

A member who is suspended sees none of them while the suspension lasts. Nor does anyone who has not joined your community, even someone a member has messaged or sent beans to.

Today the web app can show your contact details on your posts. The phone app does not show other members' contact details yet.

What others see

Tap the round picture at the top right of the screen to see your own profile. Other members see much the same:

On the phone, in a community with Beans, they also see your trust badge, how many trades you have done, with how many people, and the share you finished (Completion). The web app doesn't show these on another member's profile. The global community has no Beans, so it shows none of that.

Your working style

On your profile there is a short, optional quiz, Take 60s Quiz. It describes how you like to work with others. On someone else's profile it shows how well your styles fit. It changes nothing else.

The same guide is in the BeanPool app, and works there without a connection: open Settings, then "Help & how it works" under BeanPool. Every other rule, guide and manual is in the Help Centre. Guide version 162.